Anonymous
map-marker Hilton Head Island, South Carolina

Waiting for subscription to start

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I went right to Southern Living with my complaint. Will wait to hear from them. I have nothing else to say. Thank you for trying to solve my situation.
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Nancy H Xxq

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Verified Reviewer
| map-marker Havre, Montana

To give a compliment

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Southern Living Magazine - To give a compliment
I just wanted to say that the November issue is great!!! I loved the floral arrangements, beautiful homes, travel and cooking. Even Grumpy and Mr Bragg were delightful. So was the Editors letter. I especially enjoyed the fall recipes. They will be on my table very soon. I am not from the South, however, I have spent a lot of time there. I love sweet tea, Collard greens, cornbread etc. I dont like grits. My favorite Southern Living recipe is the bread pudding from the November, 2001 issue. Thank you!
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User's recommendation: Read from cover to cover

Virginia A Tuf

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Verified Reviewer

Credit card expiration date was put in incorrectly on original order and was declined by my bank

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I had to re-contact your company and have them put in the correct expiration date And Im waiting for 24-48 hours for new confirmation
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Preferred solution: Confirmation of correct expiration date entered for my credit card through your company

Resolved
Larry Tlr

Resolved: Lousey cust svc

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Updated by user Oct 14, 2023

Company fixed the issue and I have been provided with apology.

Original review Oct 07, 2023
Cust svc no good they do not answer calls!!! Cust complaint website is not of any use to correct problems
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Loss:
$40
Cons:
  • Useless

Preferred solution: Full refund

User's recommendation: Do not subscribe!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wanda E Yft

For promotionsl, expired before I responded to offer

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No complaints I was wondering if I can still take advantage of 18.66 including tax for 2 year subscription
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Pros:
  • Love ideas presented monthly

Preferred solution: Promotion rate of 18.66 for 2 years

Martha Y Xud

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Verified Reviewer

Subscription not received

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I subscribed for a 1 year subscription to your magazine on 7-25-2023 and have not received a copy of your magazine as of today, 8-21-2023, my check has cleared my account. Thank you for any information you can give me on when I can expect my first issue. Martha Young; 209 Hedge Hill Drive; Calhoun, La. 71225
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Preferred solution: Deliver product or service ordered

User's recommendation: I have no recommendation as I do not know what else to do.

1 comment
David S Geh

I have not yet received my first copy

Margaret P Jha

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Verified Reviewer

Discuss my subscription renewal

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Original review Aug 28, 2023
This is WAY too much trouble to go through to simply renew a magazine, especially one which seems to be declining in quality and relevance. Not sure Ill go through this again.
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Preferred solution: A renewal of JUST the magazine

User's recommendation: Skip it. The recipes aren’t even appealing anymore.

Gwen I

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Verified Reviewer

Recipe not as advertized

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I recently made the Cucumber and Onion Dip recipe [August issue, page 73] to take to a gathering this past Saturday night. I followed the recipe exactly. I made it the night before and refrigerated it overnight. Imagine my surprise when I opened the container and realized the dip had turned to mush. There was no way a scoop of the dip could be contained on a wavy potato chip [as suggested] or any other type of cracker. I was very disappointed as were the people wiping off the weak, runny white sauce from their clothing and off the floor. Was this recipe tested? I did not use light mayo or sour cream. Any suggestions? Gwen Infantino
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Preferred solution: a corrected recipe

Jack R Zmy

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Verified Reviewer

Cancel Subscription

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Southern Living Magazine - Cancel Subscription
Wife has Alzheimer's and can no longer read. Toba Russell 27 Wade Hampton Dr Beaufort SC 29907 **** #Slv202800****
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Pros:
  • Recipes
Cons:
  • Almost impossible to get to customer service

Preferred solution: Cancel subscription

Constance L Ofv

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Verified Reviewer

Cancellation

Cancel my subscription. I no longer want this magazine. I have tried to cancel numerous times. Thank you Constance Larkin 4423 Deacons Ln Virginia Bch, VA 33455
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Preferred solution: Cancel my subscription

Aubryanna Eob

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Verified Reviewer
| map-marker Merritt Island, Florida

Take me off your mail list!

Last year you sent me magazines I did not pay for, now you are doing it again Just take me off your mail list! Mary Holm 1285 Demitasse Avenue Merritt Island Florida 32952
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Donna S Cwi

Problem wasn’t with Southern Living it was Capita One for allowing a charge I did not authorize

someone charged $56 to my Capital One card for Southern Living subscription. you can get subscription for $23
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Loss:
$56

Preferred solution: Apology

User's recommendation: check your cards and prices

Renee F Swi

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Verified Reviewer
| map-marker Northumberland, Pennsylvania

Sent magazines to me not my sister in order card

I ordered for my sister as a birthday present your magazine her name and address on order form you sent it to me
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Barbara R Ext

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Verified Reviewer

Cancel Subscription and Refund credit card

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Please cancel my subscription and refund credit card that was charged today 8-8-2023 I did not signup for auto renewal and was made aware by my credit card service
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Loss:
$42

Preferred solution: Full refund

User's recommendation: Watch out for aut bill

Gabriell Ana

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Verified Reviewer
| map-marker Apex, North Carolina

Gift subscription problem

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The magazines never arrived to the gift recipients and if I had not checked with them I would never have known.
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User's recommendation: Keep receipts. Check back with recipients

Irene G Kii

Subscription

Ive renewed my SL subscription but I keep getting billed. Please explain why I keep getting billed.thanks
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Preferred solution: Stop getting billed

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